Frequently Asked Questions

Below are a few FAQ that will help you with placing your orders. If you have any other questions not answered below, please email MKSWEETSCO@GMAIL.COM

 

What products do you offer?

Currently, I specialize in custom decorated sugar cookies, chocolate chip cookies and decorated chocolate covered Oreos. Other items may be available during flash sales, holidays and pop-ups in Cleveland, OH.

 

When should I place my order?

All orders are accommodated on a first come, first served basis and need at least two weeks notice. Orders are not confirmed until a deposit or payment has been made. I cannot hold dates without a deposit.

 

How do I order?

Please place all order inquiries through this website by clicking on the “ORDER” link above and all other communication should be done via email. This is not my full time gig, so I cannot answer phone calls or social media inquiries. To ensure your order is not lost, please inquire through the website or email.

 

What are your order minimums?

All products have a two dozen minimum. I can no longer accommodate orders less than two dozen.

 

I would like to place an order for custom portrait cookies. How much does they cost?

Custom face cookies are very labor intensive. Standard size face cookies (about 4”) are $96/dozen with a minimum of ONE DOZEN.

Oversized face cookies (about 6”) are $18/cookie with a minimum of ONE COOKIE. Serious inquiries only please.

 

Do you deliver or can I pick up my order?

At this time we do not deliver. Local orders can be picked up at PREP Kitchen CLE located in Downtown Cleveland. All order pick ups are by appointment only.

 

Do you ship?

YES! MK Sweets Co. is commercially licensed and can ship nationwide. Please send an order inquiry through this website or visit our Etsy shop to place an order with shipping.